Delivery Information

Delivery Surcharges

Some postcodes within the UK, including but not limited to the Scottish Highlands and Northern Ireland will incur a delivery surcharge, for details please contact us PRIOR to placing an order.

Damaged or defective items

If your package arrives and the product is damaged or does not function as it should, please immediately contact Rotherham Hydroponics Centre on 01709 252256 or email us - a suitable replacement will immediately be arranged free of charge.

This returns policy does not affect your statutory rights.

How to return items

  1. Please include a note that tells us why you are returning the item(s).
  2. Include all parts, accessories, packaging, instruction leaflets etc. that were sent with the product.
  3. Ensure that products are in the same condition as when they were delivered to you i.e. unused and not tampered with.
  4. All promotional offers, e.g. buy one get one free, must be returned in their entirety.
  5. Please send your items to the following address:-

    Returns Department
    Rotherham Hydroponics Centre
    Unit 8 Springfield Close
    Barbot Hall Industrial Estate
    Rotherham
    S61 4RQ

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